@housecallAnswers from a screenshot
People can paste a screenshot of an error. It reads the screenshot and answers from your docs.
Free, open-source IT helpdesk agent
IT answers in chat, straight from your docs.
Mention @housecall in a thread and it answers from your how-to docs, reads the screenshot people paste, and asks before it changes anything.
- MIT licensed
- Free to self host
- Slack, Teams, Google Chat
# it-helpThread
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Sam
@housecall Outlook keeps asking for my password, over and over
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@housecall App
That’s Outlook holding on to your old password after last week’s reset.
- Quit Outlook.
- Open Keychain Access and delete the
Microsoft Office Identitiesentries. - Reopen Outlook and sign in once.
Source: Outlook password loop (Mac)
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Sam
that fixed it, thanks!
✅ 1
Features
All of it is in the free, open-source version.
Add your tools
Connect an MCP server or write a tool in TypeScript, like a device lookup. It uses them when it answers.
Learn moreAsks for approval
Before any change, it posts a card showing the exact action. Only the person who asked can approve it.
Learn moreTry it
Pick a question and see how @housecall answers in your channel.
# it-help
Set up in three steps
Read the quickstartQuickstart
View on GitHubClone the repo
git clone https://github.com/IT-Housecall/it-housecall-chat-agent.git my-it-agentOpen it in your coding agent
cd my-it-agent && claudePrompt
Set up this repo by following how-to/SETUP.md. Ask me for what you need along the way.
Free. Not free trial. Free.
@housecall is MIT licensed and runs on your server. There are no seats and no plans. You pay your model provider for what it uses, and nothing to us.
Do the math.
About 3 IT questions per person a month, ~$0.02 of AI tokens each. You also pay for your own server.
| Typical per-seat AI helpdesk ($10/user) | $2,500/mo |
|---|---|
| @housecall | $0/mo |
| AI token usage (est.) | ~$15/mo |
IT Housecall
When chat isn’t enough, try a live screen share with IT Housecall.
Some problems need eyes on the screen. With IT Housecall, the person presses one button, shares their screen, and talks to an AI that sees it and walks them through the fix.